Returns

Can I RETURN my purchase?

Yes.  We at LiFE is NOW... have chosen what we feel is high quality, comfortable clothing and impress upon the fact that you, the customer should ultimately be happy in your decision to purchase from us once you've received the product. 

In order for a return to be acceptable it must be in its original form, unwashed or unused and with any original tagging. Any unwashed, unworn clothing item purchased from lifeisnowshop.com may be returned within 30 days from original date of purchase. 

What happens if I receive merchandise that is damaged or not what I ordered?

We do apologize if this occurs, however, if you receive merchandise that was damaged or not what you requested, please follow the instructions in this section: Error exchange.

Can I EXCHANGE my purchase?

Yes, we at LiFE is NOW... understand you are purchasing a product from a website and therefore you are unable to determine the physical characteristics (feel, size, color etc.) of the product.  While we do hope you are fully satisfied with your purchase; if, however you are in need of an exchange please see Straight exchange below.  If the size or color is a different price, adjustments will be made at time of exchange/refund.

How do I RETURN / EXCHANGE my purchase?

We understand you may need to return or exchange your purchase and in order to do so, please follow the appropriate instructions below.

If you are returning or exchanging, please complete the contact form to let us know and provide the reason as well as what product you wish to receive as a replacement so we can expect your return.

RETURNS

Return

(1.) Ship the product back (at your cost & within 30 days of original purchase date) to:

                        LiFE is NOW...

                        PO Box 1201

                        Sandwich, MA 02563          

(2.)  The return will be processed upon receiving and a refund will be handled in accordance with the When can I expect a refund on my return or exchanged product?

EXCHANGES

Straight exchange for physical characteristics (e.g. size, color, feel)

(1.) Ship the product back (at your cost) to:

                        LiFE is NOW...

                        PO Box 1201

                        Sandwich, MA 02563

(2.)  The exchange will be processed upon receiving and if there is no change in pricing your requested product will be shipped to you via standard shipping for which we will pay.

Error exchange due to receiving the wrong, damaged or defective product.

    (1.) Ship the product back to us.  Shipping costs will be refunded.

                            LiFE is NOW...

                            PO Box 1201

                            Sandwich, MA 02563

    (2.)  The exchange will be processed upon receiving and if there is no change in pricing your requested product will be shipped to you via standard shipping methods and we will pick up the cost to return the product to you.

    When can I expect a refund on my return or exchanged product?

    Once you've followed the steps above on how to return or exchange your purchase and we have received the product please see the table below for methods and timelines for refunds.

    Payment Method

    Refund Method

    Refund Time
    (After Return Is Received)

    Credit Card

    Credit Card

    7-14 business days

    Bank Account

    Bank Account

    Up to 10 business days

    PayPal

    PayPal

    7-14 business days

    Exchanged Product Receipt

    Please allow 20 days after LiFE is NOW... has received your return for receipt of your exchanged product directly from our partner vendors.